Technical Support

Ronass Technical and After-Sales Support

Guiding Solution Selection and Application, Ensuring Results

Ronass is trusted to protect valuable assets every day; something we are immensely proud of.

We appreciate and understand the significance of this responsibility. We also understand that the details are often what enable large successes; especially when it comes to coating performance.

That is why we are there with your team from the start until the end.

Our goal is simple; to support our clients with coating solutions and technical services that help prolong the service life of assets we have been trusted to protect.

Our team is prepared to provide valuable support through its vast knowledge and experience in the design, selection, and application of protective systems. Our technicians are readily available to assist and collaborate with industrial units and projects throughout Iran and the greater Middle East region to provide technical assistance, consultation services, and after-sales support. Some of the services offered by this unit include:

  • Training programs and skills development seminars in areas such as:
  • General knowledge of different coating technologies
  • Defect identification and problem-solving techniques
  • Needs identification and coating system selection based on operational needs
  • Improved use and application of coating systems
  • Maintenance and overhaul planning
  • Technical consultations in system selection
  • Technical consultations and oversight during application
  • Testing and evaluation of coating systems at the client’s site during the system’s service life

Technical Support Guides and Procedures

The following documents have been developed by Ronass’ Technical Support Team to provide general as well as product-specific information and guidelines meant to assist application crews better use products. Please note that these guides and procedures have been developed based on typical conditions. It is of utmost importance to completely review and become familiar with the technical datasheets (TDS) of products prior to their use.

Please feel free to reach out to our Technical Support team if you require assistance in your project.

Click button below to Contact Technical Support Team  |  support@ronass.com

Ronass Technical Support Procedures and Guides

Technical Guide/Procedure Code and Name Download
TG-9901-18 - General Coating Selection Guide
This guide compares various coating systems and is meant to assist coating system selection.
TG-9902-18 - Surface Preparation Guide
This guide compares typical surface preparation standards such as Swedish Standards (SIS-5900), National Association of Civil Engineers (N.A.C.E.), American Standards (SSPC), Japanese Standards (SPSS), and British Standards (BS-5934). This guide also explains typical surface preparation requirements for different substrates based on different applications.
TG-9903-18 - Effect of Ambient Conditions on Dew Point
This guide provides a reference table that shows the relationship between Dew Point and relative humidity and ambient temperature, as well as a formula to calculate Dew Point for other values.
TG-9904-18 - Airless and Conventional Spray Application Parameters
This guide provides general information on application parameters when using conventional and airless spray application systems.
TG-9905-18 - Correlation Between Wet and Dry Film Thickness
This guide provides a reference table that quickly converts Dry Film Thickness (DFT) requirements to West Film Thickness (WFT) requirements based on a coating's Solid Content percentage.
TP-9101-18 - Surface Preparation for Expired Recoating Interval
This procedure document provides guidelines and instructions to follow in the event that the recoating interval between the application of different layers has expired, helping to ensure that strong bonding between the layers is achieved.
TP-9102-18 - Repair and Touch-Up Procedures
This procedure document provides guidelines and instructions to follow when repairing and touching up coatings, helping to ensure a prolonged service life for coatings that may have been damaged during installation and pre-commissioning, or during their service life.
TP-9201-18 - Surface Preparation and Application of Exterior Acrylic Coatings
This procedure document provides guidelines and instructions to assist users in surface preparation and application of Ronass' Siliconized Exterior Coating, RTB-694-S.
TP-9202-18 - Surface Preparation and Application of Glass Flake Coatings
This procedure document provides guidelines and instructions to assist users in surface preparation and application of Ronass' Glass Flake coatings such as RTB-1273-R, RTB-1274-R and RTB-1275-R.
TP-9203-18 - Repair and Touch-Up Procedure for Glass Flake Coatings
This procedure document provides guidelines and instructions to follow when repairing and touching up Glass Flake coatings such as RTB-1273-R, RTB-1274-R and RTB-1275-R. Following these guidelines during coating repair will help ensure a prolonged service life for coatings that may have been damaged during installation and pre-commissioning, or during their service life.
TP-9204-18 - Surface Preparation and Application of Ethyl Silicate Coatings
This procedure document provides guidelines and instructions to assist users in surface preparation and application of Ethyl Silicate coatings such as RTB-766 and RTB-1222-R.
TP-9205-18 - Application of a Silicone Mist Coat to Ensure Maximum Adhesion to Ethyl Silicate Coatings
This procedure document provides guidelines and instructions in the application of a Silicone coating mist coat (a very thin and diluted layer) on top of Ethyl Silicate coatings in order to develop a stronger bond between the layers and ensure a prolonged service life for the coating system.
TP-9206-18 - Surface Preparation and Application of Glass Flake Coatings
This procedure document provides guidelines and instructions to assist users in surface preparation and application of Ronass Pipe Shield – 1319, a specialty application coating widely used to protect underground pipelines and immersion service equipment and structures.
TP-9301-18 - Surface Preparation and Coating Application on Concrete Substrates
This procedure document provides guidelines and instructions to assist users in surface preparation of concrete substrates, as well as application of floor coating systems.
TP-9302-18 - Surface Preparation on Aluminum Substrates
This procedure document provides guidelines and instructions to assist users in surface preparation of Fiberglass substrates.
TP-9303-18 - Surface Preparation of Fiberglass Substrates
This procedure document provides guidelines and instructions to assist users in surface preparation of Fiberglass substrates.